DESCRIPTION

Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? Amazon is looking for a self-directed, results-oriented Program Manager (Compliance) with proven project management experience, strong attention to detail, and strong communication skills. This Program Manager will focus on building a best-in-class customer experience for shoppers on Amazon Fresh (in-store and online) and streamlined processes to enable the business to run more smoothly and compliant with local regulations.

The Program Manager will work cross-functionally to drive programs related to the alcohol category in an effort to improve the customer experience and grow the business. The successful candidate is be able to work independently, learn quickly and easily adapt to change, be comfortable with ambiguity while working in a fast-paced environment, and communicate with and be able to influence employees at all levels of the organization.

Key job responsibilities
• Understand the business and customer landscape at a local level and recommend and drive change to grow the business

• Understand our operational capabilities and work with partner teams to prioritize and implement needed improvements

• Identify and prioritize competitive gaps, and recommend responses

• Develop and maintain the roadmap of critical features required to improve customer experience and grow the alcohol business